Water Damage Restoration Projects & Case Studies

Real home water damage repair projects completed by WestMetro Restoration throughout Montrose, Delano, Buffalo, Cokato, and the western Twin Cities metro area. See how we restore homes to pre-loss condition.

Our Work

Real Results from Real Home Water Damage Repair Projects

Every water damage restoration project is unique. The following case studies represent the types of home water damage repair work WestMetro Restoration performs throughout the western Twin Cities metro area. From burst pipe emergencies to major flooding events, we've seen it all — and we've fixed it all.

Our water mitigation and home water damage repair projects follow a consistent, proven process: rapid emergency response, thorough water damage assessment, complete water mitigation, and professional interior water damage repair — all backed by our satisfaction guarantee.

Project Documentation

We document every step of every water damage restoration project with photos, moisture readings, and detailed reports — providing complete transparency and supporting your insurance claim throughout the process.

WestMetro Restoration work van — serving Montrose MN and western metro area
500+
Projects Completed
40 min
Avg. Response Time
100%
Satisfaction Rate
24/7
Emergency Service
Case Studies

Featured Water Damage Restoration Projects

Case Study 01
Burst Pipe Water Mitigation Interior Repair

Montrose, MN — Burst Pipe Emergency: Complete Home Water Damage Repair

📍 Montrose, MN 🏠 Single-Family Home 📅 Winter Emergency

The Situation: A Montrose homeowner returned from a weekend trip to discover a burst pipe had flooded their main level and basement. Approximately 3 inches of standing water covered 1,400 square feet of finished living space, affecting hardwood floors, drywall, and all basement finishes.

Our Response: WestMetro Restoration arrived within 35 minutes of the emergency call. We immediately began water mitigation — deploying truck-mounted extraction equipment to remove standing water, followed by strategic placement of 12 dehumidifiers and 24 air movers throughout the affected areas.

The Process: Thermal imaging revealed moisture had wicked 4 feet up interior walls. We performed targeted drywall removal to allow complete structural drying. Daily moisture readings guided our 5-day drying process. After verification of complete drying, our team completed full interior water damage repair including new drywall, hardwood floor refinishing, and painting.

The Result: Complete home water damage repair in 18 days. The homeowner's insurance covered 100% of the water damage repair costs. The home was restored to pre-loss condition with no evidence of the water damage event.

Project Details

Project TypeBurst Pipe Water Damage Repair
Affected Area1,400 sq ft (main + basement)
Response Time35 minutes
Drying Time5 days
Total Project18 days
Insurance100% covered

⭐ Homeowner Testimonial

"WestMetro was at our house within 35 minutes of my call — on a Sunday night. They were professional, thorough, and made a nightmare situation manageable. Our home looks better than before the damage."

— Montrose, MN Homeowner

Case Study 02
Basement Flooding Flood Repair Mold Prevention

Delano, MN — Sump Pump Failure: Basement Flood Damage Repair

📍 Delano, MN 🏠 Single-Family Home 📅 Spring Flooding

The Situation: A Delano homeowner's sump pump failed during a heavy spring rain event, flooding their finished basement with 8 inches of standing water. The flooding affected carpet, drywall, furniture, and personal belongings throughout the 900 sq ft finished basement.

Our Response: Emergency water mitigation team arrived within 45 minutes. Submersible pumps removed the bulk of standing water within 2 hours. Carpet and pad were removed to allow structural drying of the concrete slab and wall framing.

The Process: Moisture mapping revealed water had penetrated the lower 2 feet of all basement walls. We performed targeted drywall removal and deployed 8 dehumidifiers and 16 air movers. Antimicrobial treatment was applied to all surfaces to prevent mold growth. Complete flood damage repair was completed after 4 days of drying.

The Result: Complete basement flood damage repair in 14 days. New carpet, drywall, and paint restored the basement to better-than-original condition. Insurance claim was processed seamlessly with our documentation.

Project Details

Project TypeBasement Flood Damage Repair
Affected Area900 sq ft finished basement
Water Depth8 inches standing water
Response Time45 minutes
Total Project14 days
Mold FoundNone (prevented)

⭐ Homeowner Testimonial

"After our basement flooded, I was overwhelmed. WestMetro handled everything — the water removal, the drying, the repairs, and even the insurance claim. I didn't have to worry about a thing."

— Delano, MN Homeowner

Case Study 03
Appliance Failure Kitchen Repair Hardwood Floors

Buffalo, MN — Dishwasher Leak: Kitchen & Dining Room Water Damage Repair

📍 Buffalo, MN 🏠 Single-Family Home 📅 Appliance Failure

The Situation: A Buffalo homeowner discovered their dishwasher had been slowly leaking for several weeks. The leak had saturated the kitchen subfloor, spread under the hardwood flooring into the dining room, and caused significant moisture damage to adjacent cabinets and drywall.

Our Response: Our water damage assessment team used thermal imaging to map the full extent of moisture damage — revealing the leak had spread 12 feet beyond the visible damage area. This hidden moisture damage required targeted drying equipment placement throughout the kitchen and dining room.

The Process: We performed controlled drywall removal to access wall cavities and removed affected sections of hardwood flooring for subfloor drying. After 6 days of structural drying, our team completed full interior water damage repair: new subfloor sections, hardwood floor refinishing, cabinet repairs, drywall, and painting.

The Result: Complete kitchen and dining room water damage repair in 21 days. The hardwood floors were refinished to match the original, and all moisture damage was fully remediated. No mold was found or developed.

Project Details

Project TypeAppliance Leak Water Damage
Affected AreaKitchen + Dining Room
Hidden Spread12 ft beyond visible damage
Drying Time6 days
Total Project21 days
Floors SavedYes — refinished

⭐ Homeowner Testimonial

"I had no idea how far the water had spread until WestMetro used their thermal camera. They found damage I never would have found myself. The kitchen looks amazing — you'd never know anything happened."

— Buffalo, MN Homeowner

Service Area

Water Damage Restoration Projects Throughout the Western Metro

WestMetro Restoration serves homeowners throughout the western Twin Cities metro area. Here are the communities where we regularly complete home water damage repair projects.

📍

Montrose, MN

Primary service area — 40 min avg. response

📍

Delano, MN

Fast emergency response available

📍

Buffalo, MN

Wright County seat — regular service area

📍

Cokato, MN

Western Wright County service

📍

Howard Lake, MN

Regular project area

📍

Watertown, MN

Carver County service area

Ready to Start Your Water Damage Restoration Project?

Contact WestMetro Restoration for a free water damage assessment. We serve Montrose, Delano, Buffalo, and the entire western Twin Cities metro area — 24/7 emergency service available.

(763) 331-9027
Emergency: (763) 331-9027 Free Assessment View All Services